Psychological Services Center

• All clients start with an Intake at the PSC, which is intended to gather relevant client data, make sound clinical decisions regarding the therapy, facilitate an understanding of the therapy process and secure appropriate documentation.
• When the intake is completed, a clear course of action should be identified (e.g., individual therapy, group/family/couple therapy, assessment services, or a referral to another agency that better suits the client’s needs).

• Individual therapy is often focused on personal concerns, such as struggles related to mood, academic and relationship concerns, and parenting issues.
• People attend therapy for a variety of reasons. Some people attend due to experiencing psychological diagnoses or symptoms, and others attend in order to understand themselves better or for self-exploration. We are equipped to support you in your therapy goals in any of these areas.

• Couple therapy addresses relational concerns between two partners, including married couples, couples in a committed relationship seeking to transition into marriage, or couples in a decision phase about their relationship.
• Both parties are expected to attend therapy sessions and may be asked to complete exercises.

• Family therapy addresses concerns within a family, while taking into consideration the presenting family’s traditions and styles of communication.
• All family members are invited to actively participate in sessions and support each other.

• The PSC offers comprehensive psychological evaluation in a variety of areas including but not limited to the assessment of:
  • Psychological disorders
  • Learning disabilities
  • Interpersonal relational styles
  • Career Assessment
• Assessment services can be done alone or to augment therapeutic interventions.

• The PSC participates in a number of outreach events within the community and in partnership with national organizations.
• Individuals or organizations can request workshops, seminars or tabling events through contacting the PSC Outreach Coordinator. Outreach events can be customized to address a wide variety of psychological topics, as well as providing information on PSC services.
• To request outreach services, please contact us at outreachevents@regent.edu.

The following services explicitly are not offered by our clinic:

• Psychiatric evaluations
• Emergency appointments
• Chemical dependency programs
• Child custody evaluations
• Court mandated referrals
• Online or phone counseling services

Note: As a training clinic, all cases are subject to supervisor review and approval based on appropriate fit for the clinic and clinician.

The Psychological Services Center is committed to assisting the School of Psychology & Counseling faculty with their ongoing research endeavors. Regent University Psychological Services Center Research provides more information about current and past research.

The Psychological Services Center adheres to the highest standards of client care as outlined by the guidelines of the American Psychological Association* and state regulations.

Information disclosed to the service provider is held in strict confidence to facilitate quality therapeutic alliances and assessment experiences. In certain circumstances, it may become necessary to break that confidence to ensure safety.

These circumstances include threats directed at another person, threats to injure or harm oneself, indications of elder abuse and/or indications of child abuse. In these cases, the goals of safety and the client’s well being are central.

Clinic staff may need to consult with or involve other mental health professionals and/or public safety representatives to address safety concerns.

*Commission on accreditation, American Psychological Association (APA) (202) 336-5979.

HOW WILL I KNOW IF I NEED TO SEE A THERAPIST FOR MY PROBLEM?

If you find that your problem is affecting your daily functioning, it may be beneficial to consult with a therapist. When you become preoccupied with the issue, have difficulty concentrating on other areas of your life, or have notable mood shifts, you are restricted from living a full life. Consulting with a therapist is a resourceful exchange that can help to gain perspective and identify alternative ways to handle the situation. People also meet with a therapist to optimize their life.

HOW CAN I BE SURE THAT MY INFORMATION IS KEPT CONFIDENTIAL?

Clinical records are kept confidential based on legal and ethical standards. In addition to Virginia laws which govern the quality handling of clinical records, Health Insurance Portability and Accountability Act (HIPAA) mandates storing, transfer, and copy practices of all medical records. The Psychological Services Center adheres to the high standards of HIPAA practice and all state laws governing clinical records.

CAN I GET FAMILY THERAPY IF I ALSO WANT INDIVIDUAL THERAPY?

Yes. Depending on the presenting concern, some clients benefit from participating in multiple forms of treatment. Other options include couple therapy. It is important to discuss all aspects of your situation with your therapist so that an appropriate placement can be made.

HOW LONG SHOULD TREATMENT TAKE?

The duration of therapy depends on your presenting concern. Treatment length should be discussed with your therapist. The PSC is a short-term solution-focused clinic, meaning that for many, the episode of care is approximately 15 sessions. Factors that impact treatment outcomes include how frequently you meet with your therapist, how committed you are to working on your issues outside of the session, and the severity of the problem.

Regent University Psychological Services Center (PSC) makes every effort to provide current and relevant information on its web page. The user agrees to abide by federal copyright laws and all other applicable laws of the United States and/or the state of Virginia, as well as the terms of this disclaimer. The web page (system) provides information regarding the services of the PSC and disclaims any liability whatsoever for any information, documentation, programs, software, or other material (‘information’) that is or may become a part of the system. The user is hereby informed that by accessing and using this system, he or she assumes the risk that the information and documentation contained on the system may be offensive, inaccurate, incomplete, and/or may not meet the needs of the user. The entire risk as to the use of the system is assumed by the user.

Note: The content of this disclaimer was inspired by material retrieved from the University of Florida website disclaimer.

CURRENT PRICES*

• Intake $60
• Individual Therapy: $40
• Family Therapy: $40
• Couple Therapy: $40
• Career Assessment: $100
• Comprehensive Psychological Assessment: $750

*Fees are subject to change. Please call 757.352.4488 for the latest information.

WAIVERS & DISCOUNTS

• Regent students, alumni, and immediate family members:
  • Therapy session fees are waived
  • 50% discount on assessment services
• Regent employees & immediate family members:
  • 50% discount on therapy and assessments

COPYING RECORDS

There is a .50 cent per page fee for copying records with a minimum of $10 to account for admin costs. To request record copies, the client must present a state issued picture ID, a notarized release of information, and allow 72 business hours to process the request (excluding holidays and semester breaks).

PAYMENTS ACCEPTED

Payments can be made by credit card, cash (exact change appreciated), or check made payable to Regent University. A receipt will be provided for payments to your account.

INSURANCE INFORMATION

Insurance is not accepted at the PSC and cannot be billed for services.

HOW TO SCHEDULE

Call the Psychological Services Center at 757.352.4488 to schedule an appointment. The intake appointment is usually scheduled for 1.5 hours to allow for an initial evaluation of your concern.

Please do not email for appointment scheduling.

RESCHEDULIng & MISSED APPOINTMENTS

Clients are responsible for making every possible effort to keep their appointments in order to make progress toward established goals and to effectively partner with their therapists. If you cannot keep an appointment, please contact the PSC as soon as possible at 757.352.4488 to cancel and/or reschedule. Clients who cancel appointments less than 24 hours in advance, or who fail to keep their scheduled appointments (except for emergencies), are subject to payment of the fee assigned to the scheduled service. Payment of this fee will be expected prior to the next scheduled session.

Please do not email for appointment rescheduling. Messages may not be retrieved in time to adjust the service provider’s schedule, and you may still be charged for a missed appointment. Email and the Questions/Comments form are for seeking information only, and should not be used to convey private personal information.

LATE ARRIVAL

Clients arriving more than 10 minutes late to their scheduled appointments may be asked to reschedule.

Pastors can endorse members of their church for assessment and therapy at the PSC. Based on the referral, the church member would be eligible for a 50% reduction on standard therapy fees and the cost of a battery of tests.

PURPOSE

The Psychological Services Center features the Cultural Diversity Lunch Series each fall and spring. This is an initiative designed to promote cultural awareness, student professional development, and spiritual integration. It also facilitates community partnerships with Regent University. In some situations, Continuing Education Credits may be provided.

PROCESS

Students enrolled in the clinical psychology doctoral program (Psy.D.) are encouraged to submit presentation proposals that can be facilitated alone, with a fellow student, with a Regent faculty member, or a representative from the Hampton Roads community. After a review process (faculty and student representative), selected presentations are featured in the fall and spring series. The presentations are 1-1.5 hours in length and explore various dimensions of diversity (e.g., race/ethnicity, socioeconomic status, gender, physical ability, marital status, sexual orientation, and spiritual/religious orientation).

PURPOSE

The Paradigm Shift Initiative is a dialogue-based forum to explore Christian perspectives that address life’s difficult questions and challenges from an integrative psychological framework.

PROCESS

Books are selected prior to each meeting to guide topical discussions along the various dimensions of spirituality, moral development, ethical practices, and psychological well-being. The mode of discussion is geared to address compelling integration challenges from a Socratic framework (questioning areas without clear answers). Meetings are scheduled for one-hour blocks and are open to all Regent students, staff, and faculty, as well as representatives from the Hampton Roads community.

If you are experiencing a mental health crisis or emergency, please call 988 from any phone to access to Suicide and Crisis Lifeline, or proceed to your nearest hospital.