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CAS Enrollment Counselor Named Rookie of the Year

By Amanda Morad | July 10, 2013

Cora Flottman.
Photo Courtesy of Cora Flottman.

As an enrollment counselor for incoming students to Regent University's College of Arts & Sciences, Cora Flottman is an integral part of the recruitment process. Last month, Flottman received the Rookie of the Year award at the North American Coalition for Christian Admissions Professionals (NACCAP) conference at Messiah College.

"It was such a surprise," Flottman recalled. "This profession is built on young, first-year folk, so to be recognized out of that by a supervisor who saw something in me is quite an honor."

That supervisor, associate director of admissions Denise Bartos, nominated Flottman for the award. She said Cora was hired right before the heaviest time of annual recruitment travel and hit the ground running.

"Cora is a team player and very customer-service focused," Bartos said. "She seeks to counsel and inform students through consistent and creative communication, as well as actively engage them in the college decision-making process."

Enrollment counselors are front-line representatives of Regent and can play a significant part in the prospective student's college decision-making process. They work with prospects from the time they're just learning their options to the time they enroll in their first semester of classes.

"Through consistent communication, interacting at college fairs or high school visits, and connecting during on-campus visits, enrollment counselors develop relationships with prospective students and their parents," Bartos explained. "The enrollment counselor comes alongside the prospective student and their family to make sure they are informed about every aspect of Regent University, while being available to answer questions and even pray with them."

The NACCAP conference gathered professionals representing both graduate and undergraduate admissions at Christian institutions of higher learning across the country. Flottman presented at this conference with a session called "Reinventing the High School Visit: Creative Alternatives."

"I presented to close to 40 individuals who were interested in learning about my sometimes strange and different ways of conducting school visits," Flottman explained. "I try to engage students in a different way than they expect because a lot of recruiters can go in and it gets really mundane and normal and the presentations can often get boring. My goal in everything is to present the good news, and thankfully I work for an institution that affords me that opportunity as a preeminent part of my work."

Whether it's playing games with university chapstick and pens or creating object lessons with balloons, Flottman's work has been celebrated at the schools she visits—both private and public—throughout the South and Southeast United States.

"It's all about engaging students in an exciting and unique way that will be memorable," she noted. "And not because we had tons of facts about the school, but because we authentically gave something that has longevity and an eternal affect, which is Christ."

Flottman's frame of reference for her job helps her keep things in perspective. "Anytime a student recognizes their potential for growth, it's remarkable," she said.

Still in her first year as an enrollment counselor, she's just now starting to see the fruit of her labors come to campus. "Seeing kids that I met in their home state at Regent is really neat," Flottman reflected. "This is neat work. You can get really exhausted and tired, but I just see it as such an incredible mission. Some days require more coffee than others, but I'm grateful for every day."

Learn more about the College of Arts & Sciences.

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Mindy Hughes, Public Relations

Phone: 757.352.4095 Fax: 757.352.4888

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