IF YOU CANNOT LOG INTO THE NEW EMAIL SYSTEM, REGENT APPS, PLEASE MAKE SURE YOU HAVE CONFIRMED YOUR ACCOUNT AT APPS.REGENT.EDU/CONFIRM. IF YOU HAVE ISSUES WITH CONFIRMING YOUR ACCOUNT PLEASE CALL THE HELPDESK AT 757.352.4076.
Regent Apps is a suite of collaboration and communication applications powered by Google that incorporates email, calendar, documents and social networking. This new system will allow students and professors to collaborate in real time using the powerful Google system. It will allow you to manage projects by creating and sharing calendars, collaboratively create and edit documents in Google Docs and video chat with professors and classmates using Google+Hangouts. We are proud to offer such a great suite of collaborative tools to the Regent community and hope that it provides an easier way to work together.
To get started with Regent Apps please make sure to read the entirety of this page to make your transition as smooth as possible.
A few things you should know before using your new email account:
1. You will be given a new email address which will be formatted as follows: username@mail.regent.edu. Your old email account (username@regent.edu) will still be active until May 2013 but emails will be forwarded to your new Regent Apps email account (username@mail.regent.edu).
2. You will need to forward any emails that you need from your old email account (username@regent.edu) to your new email account (username@mail.regent.edu) manually after migrating to Regent Apps. No emails will be automatically moved. You can also move emails over by setting up your old username@regent.edu account as a POP account in your new Regent Apps account. You can do this by following the directions here.
3. Clicking on the "Mail" link in the MyRegent Portal will take you to your old mailbox. To access the new mail box and the new features of Regent Apps you will need to login at apps.regent.edu or click the "Regent Apps" link in the MyRegent Portal.
If you are ready to start using Regent Apps please make sure you have confirmed your account at apps.regent.edu/confirm. Once you have confirmed your account please login at apps.regent.edu. To report issues or suggest improvements please email us at: helpdesk@regent.edu
Here is some information about a few of the features of Regent Apps. There are more features available but we can't list them all here.
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Gmail
Use Google's advanced email interface. Google's email comes with a powerful spam filter and over 25 gigabytes of storage. |
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Calendar
Organize your life - keep a calendar for yourself, share calendars with your friends, and subscribe to public calendars to stay on top of events on campus. |
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Talk
IM with friends and classmates, or make free voice calls to anyone else with Google Talk, anywhere in the world. |
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Docs
Create and share documents, spreadsheets, and presentations online, and download them to your favorite desktop applications. Great for collaborative projects, in and out of class. |
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Sites
Google Sites is a free and easy way to create and share webpages. |
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Google+
Stay connected with classmates using Google+. Create circles for each class and share information between them all. |
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More
As google develops new tools, Regent and Google will collaborate to bring them to you. |
Frequently Asked Questions
- How do I set up Regent Apps on my mobile device?
There are several ways to set up Regent Apps on a mobile device such as an iPhone, iPad, or Android Device. The easiest way to set up Regent Apps on a mobile device is to set up the account as a Gmail account with the devices native settings. If your device does not have a Gmail setting follow the steps here to set up the account as a POP or IMAP account.
- How do I change my Regent Apps password?
To change your Regent Apps password you will simply change your MyRegent password normally though the Regent University Password Reset. If you need to reset your password click here.
- I don't see an option to create folders. How do I make folders in Gmail?
Gmail does not use traditional folders, instead it uses labels. Labels are similar to folders but are more visual, offering the ability color code emails by subject, sender, date, category or any other method that you choose. You can read more about labels and how to use them here.
- How do I forward emails from my @regent.edu account to my new Regent Apps account?
Once you have migrated to a Regent Apps account, emails that you received prior to the migration will remain in your old email inbox. You can move these emails to your new Regent Apps inbox by one of two methods. The first is to forward emails that you need to your new Regent Apps account. This is best if you only have a few emails that you need to move. The other method is to forward the mail messages using POP. Directions for forwarding emails to Regent Apps can be found here and the POP settings can be found here under question 9. If you need additional help please contact the Helpdesk.
- How do I setup my student email on Outlook or another mail client?
Regent Apps supports both secure POP and secure IMAP. In your mail client's configuration settings, you should use the following server information for the incoming mail server:
IMAP: imap.gmail.com
POP3: pop.gmail.com
You will need to ensure that you are using SSL for the connections. This will often be a check box or drop down menu. If you are asked for a port number you will need to use:
IMAP - Port: 993
POP - Port: 995
For the outgoing mail server you will need to use the outgoing mail server of your Internet Service Provider (ISP) or you can use Google's smtp server: smtp.gmail.com.
Specific instructions for clients can be found here.
- How do I setup Google Apps Sync for Microsoft Outlook?
Google Apps Sync for Microsoft Outlook® is a plug-in for Microsoft Outlook® 2003, 2007, or 2010 that lets you keep using Outlook to manage your Regent Apps for Education account. Specifically, Google Apps Sync syncs your mail, contacts, calendar events, Outlook notes, and tasks between your Google profile in Outlook and your Regent Apps account in the cloud, so you can access the same information at any time from either interface.
Directions for setting up Google Apps Sync are located here.
- How do I login to Regent Apps and my normal Google Account at the same time?
Google supports multiple logins so that you can login to Regent Apps and your normal Google account simultaneously. Google Docs is the only application that support one login at a time.
For specific instructions, please visit here.
- I dont know what I am doing, is there training for Regent Apps?
Google provides some wonderful tutorials for the Apps Suite here. If you have additional questions please contact the Regent University IT Helpdesk.
- I have questions about Regent Apps security and privacy?
Google and Regent University take security seriously and protecting your data is important. Every student will be issued a Google Apps account when they are accepted to Regent University. The first time that you log in to your Regent Apps, you will be required to accept Google's Terms of Use to access your Regent University provided email account. All Google applications are governed by the terms set forth in Google's Privacy Policy. The consumer Google Privacy and Terms of Service Policy is available here
When you sign into your Regent Apps account, you will be presented with information on the privacy and security of your new account. In that statement, it mentions the domain administrator as having access to your account information. In Google Apps for education, that administrator is Regent University and not Google. Regent University does not access Regent Apps student data unless the student has requested help with their Apps account or the university is under subpoena to supply such information.
If you have specific questions about the privacy or security of your account, here are some additional resources provided by Google.
Google Security and Privacy Overview: http://www.google.com/enterprise/apps/education/benefits.html#security
Security and Privacy Questions: http://support.google.com/a/bin/answer.py?hl=en&answer=60762
