Last updated: November 20, 2014
All positions posted are current. Complete a separate application for each position for which you would like to apply. Applications remain active only until the position applied for is filled.
Additionally, you may mail or fax a hardcopy application to:
Human Resources Department
1000 Regent University Dr., ADM 111
Virginia Beach, VA 23464
Qualified prospective employees will receive consideration without discrimination because of race, color, gender, age, national origin, or disability.
Open Staff Positions - All positions are currently available
ADMISSIONS COUNSELOR, COLLEGE OF ARTS & SCIENCES
This position is responsible for managing the recruitment of a prospect student pool. This position will work closely with prospects from the point of inquiry through enrollment deposit in a supportive, proactive and professional manner; recruit and follow-up with prospective students and applicants through letters, phone calls, e-mail, and chat, maintaining timely, frequent, and effective communication in accordance with department policies and procedures; acquire and maintain a knowledge of Regent University, financial aid and scholarships, transcript and credit evaluation policies, and student advising; review and evaluate application files for the recommendation of admissions decisions; conduct campus tours and interviews; and travel as assigned to college fairs, seminars, church meetings, etc. A bachelor's degree is required. Candidate must have a proven track record with excellent customer service; 2-3 years inside sales experience or previous college admissions experience; ability to meet and exceed goals; excellent interpersonal and teamwork skills; strong oral and written communication skills; a driving need and passion to help people; excellent organizational skills and ability to manage multiple tasks and details; and ability to be resourceful and take initiative in problem solving. Candidate must be able to travel and willing to work a varied schedule with flexible hours including evenings and some weekends. Candidate must maintain satisfactory driver history; driving records will be checked annually.
This an entry level position expected to demonstrate effective professionalism and extraordinary customer service when receiving inbound calls and making outbound calls from and to prospective students of Regent University. This position serves as a generalist for all undergraduate and graduate programs and is expected to contribute to converting qualified inquiries to applicants. This position must develop a continual and comprehensive knowledge on all programs and the admissions requirements for each; stay current on student programs and policies important to prospective students, such as admissions protocol, financial aid, international admissions, military affairs, student housing, etc.; provide extraordinary costumer service by making an intentional emotional connection with each prospective student and applicant; receive a high volume of inbound phone calls from prospective students who have requested information; answer simple and complex admissions related questions on a variety of programs and degrees; counsel and qualify students on program fit, admissions requirements, financial aid processes, transfer guidelines, etc.; make outbound calls to prospective students following up on their interest and next steps in the admissions process; monitor daily chatroom interface and offer inquiring students the information they require to take the next step in the admissions process; conduct on-campus interviews with visiting students and groups; and coordinate and participate in admissions and recruitment events. A bachelor's degree is required. One to two years admissions, sales and/or telemarketing/telecounseling experience is preferred, and prior experience in university admissions and recruitment is helpful. Candidate must have strong organizational abilities, excellent written and oral communication skills, presentation skills, and interpersonal skills with an ability to establish rapport with a diverse customer base. Candidate must be able work a flexible schedule that may include days, evenings, and weekends or be able to work second shift hours (12pm – 9 pm) and rotating Saturdays. Candidate must have an appropriate competence and comfort level with Microsoft Office software; knowledge and experience with Inside Sales, Adobe Connect, Banner, Discoverer, and Blackboard is preferred. Candidate must be able to make decisions, work independently, and be a team player. Candidate must be available to support on-campus recruiting endeavors after hours, on weeknights, and weekends as needed.
MANAGER, CENTER FOR STUDENT HAPPINESS
This position will work cooperatively with students, staff and faculty to improve student satisfaction, engagement, retention, and success and serve as a positive and helpful resource to prospective and current students, colleagues, families, and the general public. This position will build on successful efforts of individual schools to maximize retention rates; assist "at risk" students in accessing campus and community resources and conduct outreach activities to assist students of concern; provide information and referral resources on and off campus; provide general advising to individual students, in support of their regular academic advisors; clarify educational goals and career calling/selection; connect students with peers for support, encouragement, and accountability; and provide accurate information to students about college programs, policies, and resources. This position will be responsible for oversight and management of the staff of the center, each of who will be in frequent contact with approximately 500 students, both on campus and distance; train upper-class students as peer-mentors and connect and supervise with first year students; provide on-line group coaching sessions to align students' academic experience with their life purpose and dreams to retain high motivation; target on-going prayer for individual personal needs during first year; oversee "Academic Success" on-line webinars, small groups, and coaches during first year; assist them in finding and nurturing "3-Christian friends" in first 30 days and evaluate every 3 months for health and progress in Support, Encouragement, and Accountability; assist with RUBIT (Regent University Behavioral Intervention Team) responses to early warning and retention cases on a daily basis; make appropriate referrals to necessary resources within the institution and to community agencies; communicate with students on access to community and other student resources; assist students in communicating to academic personnel for selecting and registering for courses; conduct individual strategic planning sessions with prospective students during recruitment visits; and assist in conducting presentations on general Regent University advising during group visits; and assist in the delivery of orientation programs for new students. Some evening and weekend hours may be required. A bachelor's degree plus two years of work experience in student services or related field is required (student employment in student services may be considered). A master's degree in college or university student services, communications, educational leadership, or related field is preferred. Candidate with strong organizational, communication and interpersonal skills and a demonstrated ability to work as a member of a team is required. Basic computer skills in word processing, data base management, mainframe usage and Internet usage is also required. Candidate must be able to provide outstanding customer service and will serve as a positive representative of the university and the student services division with the goal of improving student learning, retention, engagement and success. Candidate must possess a solid working knowledge of college student development, including the needs of diverse learners, and student services in general; possess administrative expertise and systems oversight knowledge; have a functional knowledge of the student database, Word, Excel, Power Point, and other commonly used computer programs; be able to work efficiently, effectively, and independently in an environment with regular interruption; work collaboratively with others in the department and across campus; and be able to welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
Regent Ordinary - Student Services
This position will prepare and cook food for the Regent Ordinary and/ or catered functions as required in an efficient and organized manner; work with Manager-in-Charge with opening and closing the café depending on operating hours; interact with customers in a professional and hospitable manner; be willing to work any station in the kitchen to include sauté, broil, pantry, banquet, hot prep, breakfast, commissary, and bake shop; be willing to learn and prepare basic and advanced soups and sauces, to included, but not limited to: cream and clear soups, basic cream sauces; maintain work area and equipment following and adhering to proper safety and sanitation practices; provide a superior level of customer service; demonstrate full working knowledge of all kitchen equipment, its proper use, cleaning and storage; understand and comply with chemical labels and other instructions; and carry out policies and procedures of the Regent Ordinary as well as the University. A culinary degree is preferred, but willing to train. Candidate must have a minimum of one year of cooking experience; be able to read, understand, and convert recipe cards; understand proper sanitation standards; and be willing and able to work in a fast-paced, noisy work environment and regularly stand on hard quarry tile floor. Candidate must demonstrate evidence of a strong commitment to customer service; demonstrate good communication skills; be well-groomed; and be committed to a strong Christian value system and lifestyle.
College of Arts & Sciences (CAS)
This position's primary responsibility is to conduct and provide academic advising functions to all College of Arts & Sciences (CAS) students (academic progress, student academic advising, PLA, CLEP, etc.) in keeping with the overall mission of CAS and Regent University. The position will work closely with students from acceptance through graduation in a supportive, proactive, and professional manner. This position will provide academic advising, mentoring, and support for all accepted and enrolled CAS students; serve as a steward of the University and CAS mission and education students to also become stewards; provide all preliminary and comprehensive academic advising regarding course selection, course requirements and degree planning; review and process requests for add/drop or withdrawal and preliminary review of academic petitions in accordance with CAS policies and procedures; educate students regarding advising services, support services, student services, academic programs, and other university resources, materials, and networks; serve as liaison with Registrar's office regarding credit acceptance and transfer; conduct credit and transcript research as necessary; assist students with transfer credit appeals when appropriate; monitor academic progress of students; assist students with requests such as reactivation, readmission, withdrawal, change of program, etc.; engage in training and instruction to ensure knowledge of and compliance with University and CAS policies and practices; accurately process graduation applications/requests; conduct degree clearance and advise seniors regarding policies and procedures concerning graduation and commencement; and monitor student retention and ensure proactive re-enrollment of students. A bachelor's degree is required; master's degree is preferred. Candidate must have experience with student counseling; proven track record with excellent customer service; experience in process management and problem solving; and superior experience with Microsoft Office software. College level academic advising experience is strongly preferred. Experience with university technology and systems such as Genisys, Banner, and Blackboard are preferred. Candidate must have a heart for the personal, spiritual, and professional development of students; be able to maintain confidentiality; have excellent people and communication skills; be able to provide service in a professional manner; be well organized; be able to manage multiple tasks and details; and be a motivated self-starter with a strong work ethic.
ADMISSIONS COUNSELOR, SCHOOL OF DIVINITY
This position is responsible for managing the application pool for specific programs in the School of Divinity (SOD) and will assist in the development and coordination of admissions processes, services, and personnel in keeping with the overall mission of SOD and Regent University. This position oversee the internal application processing system for all assigned applicants, ensuring maximum completion of applications, maximum yield, and smooth transition from applicant to student; inform prospective students and applicants about programs, application and financial aid procedures, and other items related to successful enrollment; be responsible for regular correspondence (including phone, email, letter) with applicant population; provide excellent customer service to prospects and applicants throughout the application process; carry out the communication plan for students under the direction of the Director of Admissions and program directors; maintain comments in Banner and Inside Sales; assist with recruitment of prospective students through visitation programs, open houses, info sessions, Preview Weekend, etc.; conduct regular online info sessions for prospective students specific to the SOD program; and represent the program at area recruiting events. A bachelor's degree is required; a master's degree in education or related field is preferred. Candidate must have excellent clerical and telephone skills; demonstrate computer literacy in Microsoft Office and email; have prior customer service experience; and excellent proof-reading skills. Work experience in an academic environment is preferred. Prior Banner/Discoverer experience is preferred. Candidate must demonstrate excellent interpersonal and organizational skills; be detail-oriented and multi-task oriented; be a team player; and be able to maintain confidentiality. Candidate must be willing to work flexible hours including occasional evenings and weekends. Candidate must maintain a satisfactory driver history; driving records will be checked annually.
This position will oversee the specific jobs that require craft area skills with a primary focus on HVAC work, but also includes tasks that require more technical skills in electricity and plumbing. This position will coordinate with the work order specialist to keep up with residential work orders; maintain a working knowledge of all in-house mechanical, electrical, plumbing, and HVAC systems; oversee the School Dude maintenance requests along with the work order specialists; perform preventative maintenance for all mechanical and plumbing systems; operate and change HVAC systems for renovations and special projects; coordinate with the inventory manager for the procurement of craft area supplies; and responsible for a monthly rotation to cover the on-call phone in one week intervals. A minimum of a high school degree or equivalent education is required. Candidate must have experience in general household repair and maintenance and needs to have good mechanical skills in plumbing, electrical work, HVAC, and general handyman work doing a variety of tasks. Candidate must have knowledge of HVAC equipment and heating and cooling technology; HVAC certification is required. The ideal candidate would have prior apartment contracting experience in all aspects of remodeling. Candidate needs to be detailed in their work and able to handle multiple tasks; able to lift 65 pounds, climb ladders, and stand for long periods of time; and be able to work additional hours for emergencies and complete assignments on schedule. Candidate must have a desire to work and interact in accordance with the standards and expectations of the Office of Facility Services and the University as a whole.
LAW SCHOOL DIRECTOR OF ADVANCEMENT
Office of Advancement
This position's primary responsibility is to support the School of Law's fundraising efforts by identifying and cultivating major donor prospects, soliciting and closing financial gifts to school-specific initiatives. The emphasis will be on individuals capable of giving $5,000 and more per year. This position will represent the Regent University's School of Law to potential donors and execute initiatives that accomplish Regent University's fundraising goals. This position must complete 100 total contacts (visits, calls, letters, email) including 20 personal visits per month with donors and donor prospects; must be able to travel up to 50% and to the Virginia Beach campus for special events and training; must identify ways to increase involvement of donors and donor prospects in the activities of the University, and provide appropriate stewardship for donors; must write and file timely and thorough call reports following visits; must manage the relationships and touch strategy for current donors; must document all regular contact with assigned donors, donor prospects and leadership volunteers and record these contacts in the Advancement database; must conduct initial research in support of the major donors program; must host cultivation dinners and key events with prospects, current donors, key alumni and university personnel with the support of the events team must work closely with university personnel, including faculty and deans to promote development of donor relations; and must identify and cultivate relationships with local professional organizations and their leadership to create new sources of financial support. A bachelor's degree is required. Candidate must maintain a satisfactory driver history; driving records will be checked annually. Candidate must be committed to the mission and values of Regent University as well as the School of Law; possess excellent interpersonal, written, and oral communication skills; be able to communicate professionally; be able to directly solicit major gifts; be able to function as a team player yet be self-motivated and able to work well independently; be able to multi-task and be detail-oriented; possess professional appearance and demeanor; be dependable and able to exercise good judgment; and be able to maintain the confidentiality of information. Candidate with experience in sales or marketing is desirable; experience in educational fund development or corporate sales is preferred.
REGIONAL DIRECTOR OF ADVANCEMENT
Office of Advancement
We have three openings to serve the areas of Texas, Mid-Atlantic, and Northern Virginia. This position's primary responsibility is to support the University's fundraising efforts by identifying and cultivating major donor prospects, soliciting and closing financial gifts to university and school-specific initiatives. The emphasis will be on individuals capable of giving $5,000 and more per year. This position will represent the university to potential donors throughout the designated region to execute initiatives that accomplish Regent University's fundraising goals. This position must complete 100 total contacts (visits, calls, letters, email) including 20 personal visits per month with donors and donor prospects within the assigned geographic area; must be able to travel up to 50%, or reside in the region assigned with considerable travel within that region and to the Virginia Beach campus for special events and training; must identify ways to increase involvement of donors and donor prospects in the activities of the University, and provide appropriate stewardship for donors; must write and file timely and thorough call reports following visits; must manage the relationships and touch strategy for current donors; must document all regular contact with assigned donors, donor prospects and leadership volunteers and record these contacts in the Advancement database; must conduct initial research in support of the major donors program; must host regional cultivation dinners and key events with prospects, current donors, key alumni and university personnel with the support of the events team must work closely with university personnel, including faculty and deans to promote development of donor relations; and must identify and cultivate relationships with local professional organizations and their leadership to create new sources of financial support. A bachelor's degree is required. Candidate must maintain a satisfactory driver history; driving records will be checked annually. Candidate must be committed to the mission and values of Regent University; possess excellent interpersonal, written, and oral communication skills; be able to communicate professionally; be able to directly solicit major gifts; be able to function as a team player yet be self-motivated and able to work well independently; be able to multi-task and be detail-oriented; possess professional appearance and demeanor; be dependable and able to exercise good judgment; and be able to maintain the confidentiality of information. Candidate with experience in sales or marketing is desirable; experience in educational fund development or corporate sales is preferred.
House Manager - School of Communication & the Arts
(This is a part-time, temporary position, with no benefits) The position is responsible for coordinating all Front-Of-House (FOH) operations for stage performances and performance related activities for Regent University. Specific responsibilities include: coordinating scheduling; training and supervising ushers; communicating with stage managers during and in advance of performances; overseeing refreshments; and ensuring the safety of all patrons at performances. This position also coordinates the opening of the performance in cooperation with the Box Office Manager. An ideal candidate must have experience in dealing with the public of all ages; demonstrate sensitivity to the needs of patrons; demonstrate an upbeat, enthusiastic attitude in public relations; be able to enforce safety regulations and communicate the same to the public; be attentive to detail; be able to work independently without much direct supervision; and have First Aid and Adult CPR certification. A candidate with at least one (1) year as a Box Office staff member and experience working within a live theatre faculty environment is preferred. A minimum of 5-6 hrs/week scheduled/flex time during production weeks. Extended nighttime and weekend hours may be required.