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FAQs

Where are you located?

We are upstairs in the University Library in Suite 209.

Is CTL a department of Academic Affairs?

Yes, CTL helps Academic Affairs fulfill its goal to enhance academic excellence.

Do you offer services for students as well as faculty?

Yes, to teaching assistants (TAs). CTL offers programs and services for Regent's entire teaching community; this includes TAs.

Is there a fee for your services?

No, there are no fees for Regent faculty to use any of our services.

Can adjuncts use your services?

Yes, adjunct faculty are welcome to attend our workshops or to contact us for assistance.

I need help with Blackboard. Whom do I contact?

Start with our online tutorials and see if your question may be answered there. For technical questions, contact the IT Help Desk. For instructional design questions or help with the course template, contact CTL at ctl@regent.edu or 757.352.4494.

I don't understand how I apply the university course template. Where can I find information?

Find job-aids that can help you understand the template process here. Contact the Instructional Technology Administrator (Chris Mack x4747 or chrimac@regent.edu) for assistance if you don't know where your school's template is located.

How do I get the audio visual support I need in the classroom? 

Contact media services. If you want to know how to integrate the media into your instruction, you may want a consultation with an instructional designer in CTL.

What if I want a video for my course created?

Please contact Media Services.

Can you give me instructions on Collaborate?

Visit our Collaborate tutorial page.

What are the basic technologies that I will use most? 

Check out our Teacher's Toolkit page to see a list of top web applications you can use in your course.

Where do I find information about Regent's Mobile Applications for teaching and learning?

Visit the RU Apps Home Page for information on how to install and use the apps. For articles on how to use mobile technology in your course, check out our teaching solutions page.