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Program Quick Facts

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Total Certificate CEUs: 15
Total Certificate PDUs: 150

Individual Course: $349
Total Certificate: $2,094

This certificate is available for continuing education units (CEUs) and is not available for academic credit.

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Online Certificate: Lean/Six Sigma Black Belt Certificate


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This module provides a basic introduction to Lean Thinking and Six Sigma process improvement. Some people have described Lean/Six Sigma as “doing quality quickly,” which may seem counter-intuitive at first. Historically, we have believed that the faster we move, the more mistakes we make. If this were true, then we could logically conclude that trying to speed up a process would only lead to lower quality products and services. However, L6S works not by speeding up workers or machines, but by reducing unneeded wait time between value-added steps. Read more below...

Certificate Available | 15 CEUs or 150 PDUs

Certificate Description:

This module provides a basic introduction to Lean Thinking and Six Sigma process improvement. Some people have described Lean/Six Sigma as “doing quality quickly,” which may seem counter-intuitive at first. Historically, we have believed that the faster we move, the more mistakes we make. If this were true, then we could logically conclude that trying to speed up a process would only lead to lower quality products and services. However, L6S works not by speeding up workers or machines, but by reducing unneeded wait time between value-added steps.

In this module we will briefly look at what Lean Thinking is, what Six Sigma is and how they complement each other. Students will be introduced to the Lean/Six Sigma project methodology of DMAIC: Define, Measure, Analyze, Improve, and Control. Using this project methodology will help bring uniformity and consistency in any Lean Six Sigma initiative.

Next, we will look at the financial benefits of a Lean/Six Sigma process improvement initiative and the positive impact it can have on an organization. We will also cover the unique language that is associated with such an initiative. Finally, we will discuss how a typical Lean Six Sigma initiative is structured by discussing the typical roles and responsibilities found in an organization implementing Lean/Six Sigma.

Suggested Knowledge and Skill Prerequisites>>>


Overall Program Learning Outcomes:

  • Role requirements and skills for leadership council and sponsors; project selection; reviewing team projects
  • Lean/Six Sigma processes and tools for leaders
  • Concepts and practices for setting direction, promoting and guiding organizational change
  • Process improvement, design/redesign, and core measurement and improvement tools
  • Collaboration and team leadership
  • Intermediate Lean/Six Sigma measurement and analytical tools including technical skills for more complex project challenges
  • Advanced Lean/Six Sigma tools including modules in specialized skills and tools; quality function deployment; advanced statistical analysis; advanced DOE; Taguchi Methods; etc
  • Process management principles and skills such as defining a process architecture (core and support processes); identifying critical outputs, requirements, and measures; monitoring and response plans.


Total CEUs: 15
PDUs: 150

Future Lean/Six Sigma Certificates:

  • Yellow Belt Certificate | Date to be Determined
  • Green Belt Certificate | Date to be Determined
  • Master Black Belt Certificate | Date to be Determined
  • Champion Belt Certificate | Date to be Determined
  • Design for Six Sigma Certificate | Date to be Determined


This Certificate Includes These Courses:

  • CPC295 - Define Phase

In this module, the student will learn about the basics components of an L6S project. Here is where a process improvement team, led by an L6S Black Belt, refines its Problem Statement and goal, identifies the customers served by the process being studied, defines customer requirements, and writes the plan of how to complete the project. By completing this module, the student learns the tools and steps needed to complete the Define phase of an L6S process improvement project and produces four outputs (deliverables):

Learning Outcomes:

  1. Team Project Charter and Work Plan
  2. Measurable Customer Requirements
  3. A High-Level Process Map (SIPOC)
  4. Define Phase Tollgate Review Presentation (PowerPoint with audio)
  • CPC296 - Measure Phase

Measurement is a key transitional step in the L6S methodology. It helps the team refine the problem and begin the search for root causes (Analyze Phase of a project). This module will teach the students how to get an accurate picture of process performance using data collected while observing the process in operation.

The students will also be taught the two components of a project’s Measure Phase:

  1. Plan and measure performance against customer requirements.
  2. Develop baseline defect measures and identify improvement opportunities.

Learning Outcomes:

  1. A data collection plan that includes the process performance targets to be measured and an idea of how, when, and where the data will come from.
  2. Guidelines for data collectors on how to interpret routine and/or unusual instances or items.
  3. A completed sampling plan.
  4. Data collection forms.
  5. A list of operational definitions used in the project.
  6. A list of calculations to include:
    1. Process sigma level
    2. Final yield of the current state process
    3. First-pass yield of the current state process
    4. Labor and materials costs for rework
    5. Translate defects into dollar costs per defect.
  7. Measure Phase Tollgate Review Presentation
  • CPC297 - Analyze Phase

The goal of the Analyze Module is to teach the students how to use data analysis tools and process analysis techniques to identify and verify root causes of the problem being considered. An L6S team should have plenty of data to go over at the end of the Measure Phase of a project. In the Analyze Phase, the team generates theories about the cause of defects found in the process. Each theory is then either validated or disproved through hypothesis testing.

Learning Outcomes:

  1. A cause-and-effect or relations diagram showing potential causes that are clearly linked to the lessons learned from data exploration.
  2. Data that demonstrates which of the potential causes identified are, in fact, responsible for the observed defect.
  3. A “current state” detailed value stream process map.
  4. Documentation showing
    1. What parts of the process are value-add and those that are not.
    2. Where time is well-spent in the process and where it is wasted.
    3. Process changes that eliminated or reduced the problem
    4. Data or other information that demonstrates a link between process problems (waste, errors, delays) and the targeted output.
  5. Analyze Phase Tollgate Review Presentation
  • CPC298 - Improve Phase

This is the module where the students learn how to create, select, and implement solutions based on their data analysis conducted in the Analyze Phase. The goal of this phase in the L6S DMAIC Methodology is to find and implement solutions that will eliminate the causes of problems, reduce the variation in a process, or prevent a problem from recurring.

Learning Outcomes:

  1. A list of wide ranging solution ideas (linked to the verified causes from the Analyze Phase) that go beyond the team’s original thinking.
  2. A list of product, service, and/or process changes as appropriate.
  3. The results of a well-planned and implemented small-scale test of the selection solution (Pilot Test).
  4. A list of lessons learned from the pilot test.
  5. A list of improved materials and methods used in the solution.
  6. Training materials and implementation aids
  7. Final process documentation
  8. Process Control Plan
  9. Improve Phase Tollgate Review Presentation
  • CPC299 - Control Phase

The purpose of the Control Module is to teach the students how to apply the new solutions from the Improve phase. Once the improvements have been made and results documented, the team continues to measure the performance of the process routinely, adjusting its operation when the data clearly indicates a need to do so or when the customer’s requirements change.

Learning Outcomes:

  1. A process management plan that includes:
    1. A detailed value-stream map that shows the improvements
    2. Established ongoing process measures
    3. Statistical process control charts
    4.  A process response plan that clearly marks the point in the process where measures can take the pulse of inputs, process operation, and outputs.
    5. Emergency fixes that are used to respond to an action alarm going off.
    6. Plans for continuous improvement for this process.
  2. A final project report that includes lessons learned and opportunities not addressed in the project.
  3. Control Phase Tollgate Review Presentation
  • CPC300 - Review, Presentations & Final Exam


Certificate Price:

Individual Course: $349
Full Certificate: $2,094

Required Resources - Candidates Provide>>>


Total CEUs: 15
PDUs: 150


Program Schedule:

  • CPC295 - Define Phase
  • CPC296 - Measure Phase
  • CPC297 - Analyze Phase
  • CPC298 - Improve Phase
  • CPC299 - Control Phase
  • CPC300 - Review, Presentations & Final Exam

Discover the Regent Difference:

  • Students may pay per course.
  • Taught entirely online.
  • No application process. No registration fees.


Instructor: Bill Manduca, DSL

Bill Manduca PhotoThrough his 25-year career, Dr. Manduca has satisfied his desire to know how things tick with an engineering degree from the Maine Maritime Academy, learned how successful business runs with an MBA from the University of Southern Mississippi, and understands why and how people and organizations do what they do through a doctorate in Strategic Leadership from Regent University. He has also put into practice what he learned as a retired U.S. Navy Reserve Officer, aerospace and defense contractor, and a business owner. He has a passion to serve others and help them think in new ways to gain clarity, life/work balance, and growth. Through his company, The Vantage Point Group, Bill is known as an expert in helping his clients achieve results beyond what they could have imagined. He is gifted at asking questions that help bring clarity on how they see themselves and what their future could be. After working with Bill, many clients feel inspired, energized, and challenged to dig deeper to achieve the success that has eluded them in the past. He gets them to look at their organizations in a new way by focusing on their strategy, structure, processes, and people.

The following endorsement is typical of the clients Bill serves:

"Bill is a gifted visionary who is able to "see the future" and make recommendations that take into account things that have yet to happen. He led our company through a vision-casting seminar and I have seen first-hand how he engages participation from all team members. I would highly recommend Bill for consulting / coaching / development projects for which you feel like his unique giftedness qualify him for."